payment policy
Accepted Payment Methods
We accept the following payment options:
• Visa
• MasterCard
• American Express
• Discover
• Apple Pay
• Google Pay
• Shop Pay
• PayPal
All transactions are securely encrypted for your protection.
Payment Restrictions
At this time, we do not accept:
• Personal checks
• Money orders
• Any other form of payment outside those listed above
Order Processing & Cancellations
• Confirmation email sent after completion of checkout.
• Orders begin processing immediately.
• Cancellations are allowed within 24 hours of purchase.
Pricing & Exchange Rates
• All prices are listed in USD.
• If you pay with a non-USD card, your bank may apply an exchange rate and/or fees. We do not refund exchange rate differences or international transaction fees.
International Orders & Inquiries
If you are outside of the United States and wish to purchase TuffyPacks products for international shipping, please email info@tuffypacks.com for inquiries.
Customer Support
We are committed to providing quick responses to any inquiries regarding payments, orders, or shipping.
• Email Support: We typically respond within 4 hours on business days.
• Phone Support: Available during business hours.
• Order Status: You can track your order through the confirmation email sent after purchase.
If you have any questions, feel free to reach out. Thank you for choosing TuffyPacks!